Website sassoagency SASSO Agency

Explore the Unknown. Create the Memorable.

We are looking for a problem solver with great attention to detail, the ability to think analytically, and the ability to lead project initiatives from beginning to end. This particular role will be a hybrid role with primary functions of resource planning, organizational work, and high-level human resource management in addition to a secondary function of communicating with Management and Finance. Agency Operations Managers are responsible for monitoring and improving overall agency efficiency.

Employment includes:
• Competitive salary
• Paid Holidays
• Paid vacation
• Sick leave
• Flexible schedule
• Continuing education
• Team building events
• Annual retreat
• Flexible lunch schedule
• Casual dress code
• Room for growth within the agency services
• Amazing work environment
• Healthcare Benefits including Dental & Vision

• 3-5 years of experience and background in advertising, marketing, and communications is preferred
• Bachelor’s degree in Mass Communications, Business Administration, or Marketing preferred
• Experience in professional client relationship management
• Excellent written and oral communication skills
• Commitment to working in a team-based environment
• A keen attention to detail and budgetary restraints
• Full awareness of creative processes and techniques – including digital platforms
• Strong strategic, analytical, and organizational skills and ability to plan at a senior level
• A proactive attitude as well as a willingness to learn and take initiative
• The ability to work under pressure and tight timelines and assimilate large quantities of information quickly, while maintaining attention to detail, drive, and flexibility
• Resilient and solutions-oriented when presented with challenges
• Ability to travel, if/when necessary, as needed
• Ability to communicate confidently and knowledgeably on a variety of subjects
• Ability to plan, participate, and attend events, production shoots, meetings, and any other necessary agency functions
• Utilizes tools such as Cision, Workamajig (CRM), Harvest, Dropbox, Google Docs, Slack, Keynote, and others
• Proficient use of Microsoft Office Products (Word, Excel, etc.)
• Ability to update and modify Adobe Suite Product applications such as InDesign
• Logging of hours/time


Primary Agency Support:
• Manage HR responsibilities (i.e. Employee hiring, training, conflict mediation, working with 3rd party HR support, managing annual/quarterly review process, etc.)
• Lead and execute recruitment and hiring (Manage: internal/external job descriptions, job posting/boosting, resume collection and management, applicants and interviews, background checks and references, etc.)
• Undertake administrative tasks (i.e. ordering supplies, establishing cleaning schedule, planning company events, planning travel arrangements, maintaining office equipment and contracts, etc.) when needed
• Serve as the agency’s culture keeper (i.e. Facilitate employee celebrations, birthday gifts, planning annual retreat, SASSO internal process updates and vision changes, etc.)
• Provide accounting support (i.e. Handle invoice fulfillment, billing, monthly management, forecasting, etc.)
• Handle vendor & resource procurement/negotiations of partner and/or contractor agreements
• Meet deadlines, direct workflow, troubleshoot problems, attend client meetings and conference calls, and report activity and coverage
• Ensure the profitability and growth of client accounts
• Assist in proofing and review agency documents where/when needed
• Shepherd development of agency policies and procedures (i.e. onboarding process, employee manuals, etc.)

Additional Agency Support:
• Participate in new business process and pitches as needed
• Serve as a mentor and resource for junior-level staff members and interns
• Stay up to date with emerging technologies and trends, and demonstrate understanding of how they integrate into communications programs
• Regularly track and submit time, expenses, and POs to the right project codes on a timely basis
• Ensure projects are on-point and on time and maintain daily/weekly status reports internally and per client
• Help fulfill responses to RFP requests and build creative and solution-driven proposals
• Be responsible for interpreting and presenting data analytics with clear insights and forecasting improvements and modifications

To apply for this job please visit